Cornerstone Contact Centre

Extended hours. Friendly Service. Knowledgeable Financial Advisors.
     
Monday to Thursday 8 am - 8 pm
Friday 8 am - 6 pm
Saturday 8 am - 4 pm
*Closed on all statutory holidays. View our 2021 Holiday Hours.


Here's what we can do for you over the phone:



General Services

  • Book an appointment for you
  • Get you set up and help you with anything Online Banking
  • Inquire about your account / balance / transactions
  • Transfer money between your accounts
  • Order cheques for you
  • Pay your bills
  • Place a stop payment on cheque(s)
  • Conduct a wire transfer on your behalf
  • Assist you with reporting fraud / incident
  • Travel advisory to protect your debit card while travelling outside of Canada
  • and more!

ATM & Card Services

  • Assist you with a lost/stolen debit card
  • Order you a debit card
  • Help you with changing your PIN on your debit card
  • Help you apply for a Cornerstone Mastercard®
  • Activate your Cornerstone Mastercard®
  • Increase your card limit for those larger purchases
  • Assist you with ATM hold on your account

Lending & Mortgage Services

  • Apply for a personal loan or line of credit
  • Get pre-approved for a mortgage
  • Apply for a mortgage 
  • Apply for a small business loan 
  • Provide an advance on a student loan or quick loan
  • Set up a pre-authorized loan payment 
  • Skip a payment
  • Make a payment on your loan
  • Payout your loan
  • Help you with a lien search



Banking & Investing Services

  • Open (or close) any account
  • Open (or close) a
  • Renew or withdraw from your Term Deposit, RRSP, or TFSA
  • Set up a pre-authorized transfer between accounts
  • Set up a pre-authorized debit form on your behalf
  • Change Signing Authority on accounts
  • AgriInvest deposits
Meet with your advisor using Microsoft Teams.
Gain access to financial advice from your advisor all while staying within the comfort of your own home.
 

Need help, but don't have the time to chat now? 

No problem! Use this safe and secure form to send us a message and we'll be in touch soon.

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Requires consent
I consent to the Financial Institution, and its agents and representatives, collecting, using, and disclosing my personal information provided in connection with this Application, and any changes or additions to this information provided in the future, for the purposes of:
  1. Providing me, or a third party for whom I am acting, with Financial Institution products and services that I have applied for or may apply for in the future and providing information to suppliers of products and services to me or the Financial Institution in connection with providing these Financial Institution products and services;
  2. Understanding my needs and determining the suitability of products and services for me; determining my eligibility for these products and services;
  3. Establishing my identity; verifying information provided by me with third parties including my employer and other financial institutions, verifying information provided by third parties; administering the Account; and making sure my records are kept separate from others with the same name;
  4. Protecting me, a third party for whom I am acting, or the Financial Institution from error and fraud such as identity theft;
  5. Collecting a debt owed to the Financial Institution;
  6. Transferring or selling Financial Institution assets, such as in an acquisition, merger, loan syndication, securitization of loans, or sale of loans;
  7. Complying with legal requirements, including money laundering laws and regulations.
I consent to the Financial Institution, and its agents and representatives, disclosing my personal information to:
  1. Suppliers of products and services to me or the Financial Institution, including data service providers, cheque printers, card manufacturers, affiliates of the Financial Institution, provincial or national central Financial Institutions or trade associations, in connection with providing and administering my Account and other products and services provided to me, or a third party for whom I am acting;
  2. Participants in the payment and clearing systems in connection with providing or administering my Account and other products and services provided to me or a third party for whom I am acting, and to other financial institutions that I request pay cheques drawn on the Financial Institution;
If there is more than  one applicant, I consent to the Financial Institution disclosing information about the Account as instructed by either/any one of the Applicants.

If you have questions about the collection, use and disclosure of your personal information by the Financial Institution, please contact us.
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