Member News

Welcome to the new Cornerstone Credit Union! Expand/Collapse

As of January 1st, 2021, Cornerstone, Horizon and Plainsview credit unions have merged together to become the new Cornerstone Credit Union! The goal of this partnership will allow for members to benefit through greater access and convenience, better advice, products and services along with improved technology.

2021 will be an exciting year, we will keep you updated with the changes that impact you and any enhancements to serve you better.

Legacy Plainsview Members: please continue to use www.plainsview.com as your online banking and more information specific to you.

Member FAQs

Legacy Horizon Members: please continue to use www.horizoncu.ca as your online banking and more information specific to you.
Member FAQs

Thank you for your patience throughout this process. Please know we will remain available and keep you, our members and communities, a top priority.

As always, if you have any questions or concerns along the way please contact us: 1-855-875-2255.

Best of the Best: Credit Unions Lead Canadian Financial Institutions in Customer Service Excellence 16 Years in a Row! Expand/Collapse

November 16th, 2020 - For the sixteenth consecutive year, Canada’s credit unions rank above all financial institutions for outstanding customer service to their members.  In the 2020 Ipsos Financial Service Excellence Awards, Canada’s credit unions were recognized once again for their unmatched service to their members.

According to the annual 2020 Ipsos Financial Service Excellence Awards program, Canadians have ranked Canada’s credit unions first among all Canadian financial institutions in providing Customer Service Excellence for the 16th year in a row. Credit Unions were also the sole winner in Values My Business, Branch Service Excellence and Live Agent Telephone Banking Excellence.   

This year Canadian credit unions received seven Ipsos Financial Service Excellence Awards.  “Canadians have recognized Canada’s credit unions as standout leaders in customer service and other key areas of financial services,” said Doug Jones, Chief Executive Officer at Cornerstone Credit Union.   “As a credit union, we have always prioritized our members and our communities.  This is especially true this year, as many were faced with uncertainties from the pandemic and we were here to support members through this difficult time.  We are committed to helping our members succeed along their journey and we are committed to providing service excellence at every single interaction whether it be in person, online or remotely.”

Credit unions were sole winners in the following categories among all financial institutions: Customer Service Excellence, Values My Business, Branch Service Excellence and Live Agent Telephone Banking Excellence.  Credit Unions were tied for first place in the categories of Financial Planning & Advice, Online Banking Excellence and ATM Banking Excellence.

“We are honored that credit unions are recognized as industry leaders through the Ipsos Financial Service Excellence Awards,” adds Jones.  “We are proud of our employees who deliver this excellence every day and thankful to our members for their ongoing support and loyalty.”

NEW Digital Banking Experience Coming To You in 2021! Expand/Collapse

Get Ready!
If you use Online Banking today – we need YOUR help in ensuring a seamless transition to our new digital banking platform. We need your primary email address and cell phone number.

All you need to do is make sure you're up to date!

  • If you’d like to update your email address or cell phone number, simply use our electronic consent form to update your information.

Don’t use Online Banking today? 
Online banking is an easy way to do your banking - anytime, anywhere! Call us at 1.855.875.2255 to sign up and you can enjoy these benefits:

  • 24/7 online access. Get 24/7 online access to your accounts, allowing you to take care of your financial transactions - both personal and business - at your convenience.
  • It's friendly and easy to use. Online banking is user-friendly and easy to use. If you need assistance, we're here to help! Just give us a call. 
  • You get to bank YOUR way. Whether you use a desktop, laptop, a tablet or your mobile phone - you'll have a similar online banking experience on any of these devices.
Make sure to stay tuned because starting now, we will be keeping you updated regularly with all the important details and information you need to transition to our new platform. Check out our landing page here!

If you have any questions or concerns along the way, we'll steer you in the right direction. Contact us at 1.855.875.2255.

Better Together: Members of Cornerstone, Horizon & Plainsview Credit Unions Vote in Favor of Credit Union Merger Expand/Collapse

June 22, 2020 – The membership of Cornerstone, Horizon and Plainsview Credit Unions provided overwhelming support in favor of a merger to partner together as a single credit union to drive benefits for members, employees and communities.

Voting took place through an online and in-branch vote during the week of June 15 -19.   The resolution was passed with 88% of the members that voted in favor from Cornerstone, 92% in favor from Horizon and 94% in favor from Plainsview Credit Union.

Doug Jones, CEO of Cornerstone Credit Union, “We want to thank all our members for the participation and support through the consultation and voting process.  Our members are the reason we exist, and it was their voice and their vote that enables us to proceed to build a stronger credit union.  This merger presents a significant milestone for the future of our credit union.”

The new credit union will become the 4th largest in Saskatchewan with approximately $1.72 billion in assets, serving over 35,000 members in 23 communities throughout Saskatchewan and will employ approximately 285 people.

The shared future vision of the three credit union partners is a new credit union that is operationally competitive and differentiated through its commitment to member wellbeing via trusted advice and service as well as concern for community.  This new credit union will be more sustainable and better able to leverage opportunities and manage risks in the ever-changing financial services market.

The new credit union will present benefits to all stakeholders: members, employees and communities.  Over time, the goal is for members to benefit through greater access and convenience, better advice, products and services along with improved technology.  Employees will benefit from having a broader network, expanded career opportunities and improved work experience through increased effectiveness and better technology.  This opportunity will help ensure we can continue to support communities whether financially, as volunteers or with effective ways to provide advice and service into the future. 

Over the coming months, we are excited to begin the significant undertaking of bringing our three credit unions together.  We are committed to keep the lines of communication open as we work through that process.  In the meantime, it’s business as usual.  We continue to focus on providing the best advice and service to our members.

Virtual Annual General Meeting - June 15, 2020 at 5:15pm Expand/Collapse

Cornerstone Credit Union will be hosting a Virtual AGM on Monday, June 15th at 5:15pm.  Due to COVID-19, this year the annual meeting will be hosted virtually by Zoom so you can join us from the comfort of your home with a computer, tablet or smartphone.  This meeting will provide highlights on the 2019 operations and will provide important details on the upcoming amalgamation between Cornerstone Credit Union, Horizon Credit Union and Plainsview Credit Union.

More details on the AGM, the Special Resolution of the Amalgamation Agreement and registration details can be found here.

Member voting on the proposed amalgamation will begin following the Virtual AGM.  The voting period is from Monday, June 15, 2020 at 7:00 p.m. to Friday, June 19, 2020 at 3:00 p.m.  More details on the voting process will be posted soon.

Better Together: The Boards of Directors of Cornerstone, Horizon & Plainsview Credit Unions Agree to Move Forward to Seek Membership Approval to Merge Expand/Collapse

SASKATCHEWAN, May 11, 2020 – The Board of Directors of Cornerstone, Horizon and Plainsview Credit Unions have unanimously approved the business case to proceed with a merger to partner together as a single credit union to drive benefits for members, employees and communities.

As part of the business case due diligence, the Boards announced the new credit union will operate as Cornerstone Credit Union and will be under the leadership of Chief Executive Officer, Doug Jones.  Doug is currently the CEO of Cornerstone Credit Union.  The inaugural Board Chair will come from either Horizon or Plainsview Credit Union and will be selected during a meeting of the inaugural Board at a future date.

The new credit union will become the 4th largest in Saskatchewan with approximately $1.72 billion in assets, serving over 35,000 members in 23 communities throughout east-central Saskatchewan and will employ approximately 285 people.

The shared future vision of the three credit union partners is a new credit union that is operationally competitive and differentiated through its commitment to member wellbeing via trusted advice and service as well as concern for community.  This new credit union will be more sustainable and better able to leverage opportunities and manage risks in the ever-changing financial services market.

The new credit union will present benefits to all stakeholders: members, employees and communities.  Over time, the goal is for members to benefit through greater access and convenience, better advice, products and services along with improved technology.  Employees will benefit from having a broader network, expanded career opportunities and improved work experience through increased effectiveness and better technology.  This opportunity will help ensure we can continue to support communities whether financially, as volunteers or with effective ways to provide advice and service into the future. 

Each partnering credit union will now begin a formal consultation process with members to provide an opportunity for members to learn more about the benefits of the proposed new credit union.

The final stage of approval will be a vote by members of each participating credit union to approve a resolution recommended to them by their Board of Directors.  The merger vote will be an online vote during the week of June 15 – 19.  Members who may not have online access will be given options to ensure they are able to cast their vote.  If approved, the new credit union will be launched in January 2021.


For more information about this initiative, please visit www.bettertogetherinSK.com.

COVID-19 Updates Expand/Collapse

Please visit our COVID-19 Updates page for all information.

Better Together: Cornerstone, Horizon and Plainsview Credit Unions Explore Partnership Expand/Collapse

SASKATCHEWAN, December 13, 2019 – Cornerstone, Horizon and Plainsview Credit Unions are actively exploring an opportunity to partner together as a single credit union to drive benefits for members, employees and communities.  

The three partner credit unions have engaged in discussions regarding the design and potential to form a new credit union.  The shared future vision of the three credit union partners is a new credit union that is operationally competitive and differentiated through its commitment to member wellbeing via trusted advice and service as well as concern for community.   A new credit union will be more sustainable and better able to leverage opportunities and manage risks in the ever-changing financial services marketplace.  

The next step of the partnership is a due diligence process of building the formal business case for the combined credit union.  Once the business case is finalized, it will be reviewed for approval by the Board of Directors of each of the three credit unions.  Once the business case is approved by the partner Boards, each credit union will begin a formal consultation process with their members, so they have the opportunity to learn more about the proposed new credit union.

For more information about this initiative, please visit www.bettertogetherinSK.com or view the Partnership Announcement.
 

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