Member News

Cornerstone Recognized as one of Saskatchewan’s Top Employers for 2018!

We are proud to be recognized as one of Saskatchewan’s Top Employers for 2018.  This is the second consecutive year and third time Cornerstone Credit Union has achieved this designation.  Now in its 13th year, Saskatchewan’s Top Employers is a special designation that recognizes Saskatchewan employers that show leadership in their industry by offering exceptional places to work. 

At Cornerstone, when it comes to our employees we say we care & we mean it!

The full listing of Saskatchewan’s Top Employers can be found here.

Cornerstone Announces Service Delivery Changes

As a member-owned institution, Cornerstone values the business of our members.  Being a member owned institution; we must respect our past but we also have an obligation to our members to ensure our credit union is positioned for the future. In order to do this, we must adapt our service model to meet the changing needs and expectations of you, our members.

Based on the changing needs of members and a thorough review of branch services, Cornerstone Credit Union has announced changes to our branch structure.  Effective at the end of business on January 31, 2018 the Bjorkdale and Springside branches will close and the in-branch service in Saltcoats will be reduced to three days per week.

Cornerstone Credit Union has a long history of serving these communities, so the decision to make changes to our service delivery is difficult and was not taken lightly. The key factors to the decisions were about adapting to the changing needs of our members and the evolving nature of the financial service industry.  These changes will help ensure our credit union is sustainable for future generations.

Kevin Lukey, Chief Executive Officer at Cornerstone comments, “These decisions are extremely difficult and are not at all about withdrawing from the communities.  Banking is changing and as the landscape continues to change, we must adapt our service model to meet the expectations of our members.” Lukey adds “We remain fully committed to serve our members and these communities.”

We understand these changes may have an impact to you.  We are committed to work with impacted members to make the transition as seamless as possible.   We encourage you to visit your branch or call 1.855.875.2255 if you have questions or want to discuss your individual needs with our staff.

Cornerstone Credit Union Bids Farewell to CEO & Appoints Successor

The Board of Directors of Cornerstone Credit Union wishes to announce the retirement of Chief Executive Officer Kevin Lukey after 21 years at the helm of Cornerstone Credit Union.

Kevin has been CEO since joining Cornerstone Credit Union in August 1996.  Kevin has been instrumental in the development and success of Cornerstone Credit Union – now the 5th largest credit union in Saskatchewan, with over $1 billion in assets, serving over 25,000 members.

Kevin has spent 41 years in the credit union system and will retire effective October 20th.  Cornerstone’s Board President, Larry Malinowski comments, “On behalf of the board, I want to thank Kevin for his strong leadership and his contribution to building Cornerstone Credit Union for the past 21 years.  Kevin has been an exceptional leader with remarkable passion for the credit union system.  He is well respected by members, employees and his colleagues throughout the system.  While we will truly miss Kevin, his wit and his inspiring leadership, we are excited for his new chapter and wish him all the best in his retirement.”

Following Kevin’s retirement, there will be a new face at the helm for Cornerstone Credit Union.  After a robust national search and hiring process, the Board of Directors are pleased to announce the appointment of Doug Jones as the new CEO.  Malinowski adds, “Doug is an excellent fit for Cornerstone – his skills, knowledge, experience and values will serve Cornerstone Credit Union well.”

Doug Jones is no stranger to Cornerstone Credit Union as he joined the organization in 2012, and has served as the Vice President of Retail Services since then.  Doug brings a wealth of experience to the new position as he has more than 29 years of industry experience with many years of senior management and executive leadership positions.  Doug will assume the new role effective October 23, 2017.

“The Board of Directors looks forward to continued success for Cornerstone Credit Union under Doug’s leadership.  Doug and Kevin are working to ensure a seamless leadership transition so that Cornerstone Credit Union continues to focus on its members and provide world-class solutions,” concluded Malinowski.

Best of the Best: CUs lead the industry in Customer Service

 We have always known that credit unions are considered one of the best kept secrets within the financial industry, and now that secret is being shared across the country!  We are the best of thebest as credit unions lead Canadian financial institutions for Customer Service Excellence 13 years in a row!

The 2017 Ipsos Best Banking Awards were just released and credit unions ranked first in overall Customer Service Excellence and Branch Service Excellence for the 13th consecutive year and first overall for Values My Business among all financial institutions through the Ipsos program.  And that’s not all….credit unions were also tied as winners in the areas of Live Agent Telephone Banking Excellence, Mobile Banking Excellence, Financial Planning & Advice, Online Banking Excellence and Automated Telephone Banking Excellence.  We have a lot to be proud of!  The full media release issued by the CCUA, can be viewed here!

Who is Thrive

Through a partnership between Conexus and Cornerstone Credit Union, a new credit union owned Wealth Management company was born, introducing, Thrive Wealth Management Ltd.

As Cornerstone CEO, Kevin Lukey says “Through Thrive we have a company that is solely focused on Wealth and will allow our members to access world class products and services. We really believe in the bigger picture, which is that all credit unions and all members would benefit from a focused wealth delivery and strongly believe that Thrive is the company to do it.”

For you, our members, nothing will really change during the transition. We want to make sure that you have the best advice through every stage of life’s journey. If through conversation with our Cornerstone advisors, it’s decided that you could benefit from the expertise Thrive offers when it comes to wealth and other complex planning, we got you covered. We make the referral to Thrive to ensure you meet with our qualified Thrive advisors.

Thrive is really looking forward to helping member’s reach their financial goals and who better to tell you about Thrive than Thrive themselves:

“Thrive is a local, credit union owned Wealth Management company. Our clients’ wealth and financial wellbeing is our main priority. Because of our credit union roots we sit on the same side of the table as you, our clients – we exist to help your wealth grow! We are friendly and easygoing, but take your finances seriously. Our services are available to everyone, no matter their circumstances. We use our thorough, innovative and up to date financial knowledge to protect our clients’ wealth, so they can thrive.”

To learn more about how you can Thrive – check them out online!

Notification of Changes to Terms and Conditions for Financial Services

All Cornerstone Credit Union members are governed by the Terms and Conditions for financial services, which protect both you and Cornerstone.  These terms and conditions govern our interactions and provide guidelines on how we do business together. The Terms and Conditions have been updated.

Terms and Conditions – Personal

Terms and Conditions – Business

If you have any questions in regards to the updated Terms and Conditions, please contact us at 1-855-875-2255.

Why Deal at Cornerstone Credit Union?

Wondering which Financial Institution is right for you? At Cornerstone, we have genuine, real, and knowledgeable staff - and a whole lot more! Check out why you should deal at Cornerstone Credit Union.

Check out our Corporate video for 2017!

Cornerstone Donates $30,000 to Boys and Girls Club of Yorkton

Cornerstone Credit Union is proud to announce the Project Cornerstone Recipient - The Boys and Girls Club of Yorkton. The Club received $30,000 in funding that will be used towards their Middle Years Programming renovations.

Click here to view the media release.

World-class excellence honoured at 2016 ABEX Awards

It was a night to honour excellence when businesses from across the province gathered in Saskatoon on October 22nd to celebrate the Saskatchewan Chamber of Commerce’s ABEX Awards presented by Conexus Credit Union.

The gala event, in its 33rd year, showcased the world class businesses and business leaders that contribute so much to Saskatchewan.

Community Involvement – Cornerstone Credit Union, Yorkton Sponsored by BHP Billiton

Cornerstone Credit Union has been proudly serving the region of East Central Saskatchewan for over 75 years. With more than 25,000 members, 11 locations, and 186 employees, Cornerstone Credit Union represents a trusted financial institution on the prairies that puts its members and communities first. Cornerstone Credit Union has done an exemplary job serving its communities through volunteerism, financial investment, and staff involvement.

“The ABEX Awards recognize and honor Saskatchewan businesses with outstanding achievements in business excellence.  Cornerstone Credit Union was nominated and selected as a finalist in the category of Community Involvement.  We are extremely honored to announce that we were selected as the recipient of the 2016 ABEX Community Involvement Award!

At Cornerstone we take great pride in the work we do within our communities; community involvement is engrained in our organization and our culture.  Receiving this award is gratifying - it is a true fit for our credit union as giving back and showing leadership in our communities is an integral part of who we are.   We do it because we want to, not because we have to!”- Lori Walsh Vice President of Marketing and Strategic Solutions.

Beware of Caller ID Spoofing

We are aware of people getting phone calls which appear to be from a company or someone they know, but they’re not actually from that company or person.  For example, you may get a call that looks like it’s from:
•    Your own name and phone number
•    A company whose name &/or number is familiar to you.

Callers use Caller ID spoofing to mask their identity and to trick you into answering the call.  This is a scam or fraud.

To protect yourself from becoming a victim of fraud it is important to use caution and never give personal information over the phone or email or allow anyone access to your computer in an effort to protect your personal and financial information.

This is just a reminder that Cornerstone Credit Union will never call asking for personal information over the phone (ie: account numbers, social insurance numbers, card numbers, etc) and members should never provide any personal details over the phone, regardless of who the caller is.

Click here for more tips to protect yourself from fraud.

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